Testimonials Articles
“Very polite explained everything to me and did a great job”
Continue Reading“I had a leak coming from bedroom ceiling, which left water on the floor. I called Trouth and I received a call promptly to discuss the issue. Within 2 hours, a tech came, quickly noted what the problem was and fixed it! He also provided tips on how to.prevent the leak from happening again. I…
Continue Reading“He did his job very well”
Continue Reading“The tech did a great job”
Continue Reading“Trouth Air Conditioning rocks! My son’s air conditioning unit was not cooling today. I made a phone call and they were there within an hour to fix the problem. Great customer service! Thanks so much!!”
Continue Reading“We had our unit serviced and checked to see why unit wasn’t cooling. Serviceman was very friendly, informative and has helped us to finally cool off.”
Continue Reading“Daughter was told by another company her compressor was bad so I called Trouth and it was the compositor. Call the right people the first time. Great job, thanks”
Continue Reading“Very knowledgeable and answered all questions.”
Continue Reading“I ruined my thermostat wire and in no time a repair man was at our home with everything we needed to escape the heat!”
Continue Reading“Always receive excellent service.”
Continue Reading“I was having issues with my a/c unit freezing up. A technician came out within a few hours and had us cooling off right away. Very quick and friendly”
Continue Reading“Quick response and fast repair. Took time to educate me on proper maintenance. Friendly & Professional! Thank you!!!”
Continue Reading“The technician knocked it out the park and was very professional and efficient.”
Continue Reading“Excellent service man!”
Continue Reading“We are very pleased with your service. We called on a Monday and your guy was out there the next day. Not only that, but it turned out to be an electrical problem. If you didn’t charge us, you should. Please tell Paul how pleased we are.”
Continue Reading“Professional. Nice. Thorough.”
Continue Reading“AC was out when we arrived home. We made the call after hours and received a call back with 10 min. Cameron arrived within 30 min and had us up and cooling within 20 min of his arrival. He was awesome and very knowledgeable!”
Continue Reading“My family has been doing business with the Trouth family for at least 50 years. Outstanding company”
Continue Reading“Quick response, under 2 hours. Tech (Zach) was polite, professional and knowledgeable.”
Continue Reading“We noticed our house was getting pretty warm early on a Sunday and didn’t know who to call. After a quick Google search and some recommendations from friends we decided to call Trouth A/C to see if we could get someone to come out on Monday. Imagine our surprise when we received a text very…
Continue Reading“The response was quick and the issue identified. The part was located in BR shipped to Sulphur. The faulty item was replaced. Professionalism and a teamwork attitude.”
Continue Reading“I am so pleased to say that when I called they came out the same day. They checked my broken unit and repaired it within a few hours. I am so grateful to Keith for his professional service.”
Continue Reading“Service provided same day as asked for. Detailed report of repaors and price before work started. WELL PLEASED !!!”
Continue Reading“Mike Buxton was so professional and courteous when he came by to give me an estimate for new AC install. I went through several contractors to get estimates but Trouth was the best. Mike even built a drip pan for the bottom of AC closet when the floor was a little rotten. That was so…
Continue Reading“Great experience with Cameron”
Continue Reading“We were experiencing issues with our outside condenser. Called and explained that to the service team. They scheduled us as quickly as possible. I got a call from service team saying that someone was scheduled and gave me a time frame for repairs. Shortly afterwards I got called by service technician advising me that they…
Continue Reading“Employee was very friendly and did a good job on my a/c units. That is why I stick with Trouth A/C”
Continue Reading“Excellent workmanship with attention to detail. Excellent report.”
Continue Reading“The service tech knew his job and explained the situation I had with my machine”
Continue Reading“Technician was very nice and professional. Pricing was fair and lower than other competitive quotes.”
Continue Reading“Contacted the office on Saturday afternoon and had the on-call tech calling me back a few minutes later. After a few minutes on the phone with Zach we were pretty confident as to what the problem was. It took Zach longer to drive to my house than it was to diagnose the problem, change the…
Continue Reading“On time, were very polite and knowledgeable.”
Continue Reading“The installers were very professional they looked at the job scope and knew exactly what to do. Never had to get me involved. They completed the job in the time that was quoted then cleaned up the area well. I would highly recommend Trouth A/C .”
Continue Reading“Your employees were very efficient and cordial.”
Continue Reading“The repair tech was friendly knowledgeable and courteous.”
Continue Reading“Very professional and very thorough. I highly recommend his services. Thanks, Mr Wilkins”
Continue Reading“I have used them several times. They are. great!!!! Royce was very polite and helpful when I called to get the problem fixed.”
Continue Reading“Last week we requested a service visit from Trouth Air Conditioning on our yearly maintenance check up. The young man that arrived at our home was Andrew Stetz. (He actually called and asked if he could come early.) This young guy was a model serviceman. He was polite, knowledgeable and went over and above to…
Continue Reading“Just wanted to say how efficient, professional and polite Royce was today when he came out to fix my Air conditioner Thank you Trouth. and Royce.”
Continue Reading“Troy was very thorough and professional. He explained everything to my satisfaction.” – Barry Z.
Continue Reading“Great service as usual. Trouth has the best people, starting at the receptionist to service adviser to service techs. They are always nice, try to accommodate my schedule and know what they are doing. Thank you.” – Silvia J.
Continue Reading“LOVE Trouth! They’re always friendly, answers any questions or concerns I may have & I love the fact that the same service guy comes. That makes me more comfortable” – DeDe B.
Continue Reading“Mr. Troy came to my home on Thanksgiving Eve to do maintenance on my AC. He was very thorough in his work. He was timely and extremely professional. Most of all, he followed the golden rule: treat others as you would want to be treated. I have used Trouth AC for a while now. They…
Continue Reading“Brandon & Robert gave great customer service. There work was outstanding and their respect for customers was tremendous. Keep up the Great Work!” – Precious B.
Continue Reading“Always professional, and very thorough. Recommendations given to prolong years of life and efficiency of my HVAC units.” – Mike W.
Continue Reading“Troy shows up on time and is knowledgeable, courteous, and efficient for our semi-annual heat pump maintenance. I also like the reminder call when it is time to schedule the maintenance. I highly recommend Trouth Air Conditioning.” – Mike C.
Continue Reading“Very thorough inspection and cleaning.” – Ed L.
Continue Reading“Thank you all so much. Keith was so nice and did a wonderful job on our units today. We really appreciate it!” – Natalie G.
Continue Reading“A/C technician Keith did excellent job inspecting and performing preventive maintenance on my two units. He diagnosed a problem right away and hopefully prevented significant damage to one unit.” – Doug W.
Continue Reading“The service technician was very knowledgeable & helpful.” – Betty D.
Continue Reading“Andrew was great!! Y’all got to us the same day. Very pleased and will refer others to Trouth.” – Regina A.
Continue Reading“Repairman very knowledgeable.” – Judith K.
Continue Reading“I needed to replace my whole a/c heat unit inside and outside. Trouths had best price and payment plan. My electricity bill has gone down so much that my monthly notes on the new a/c heat unit is very affordable” – Diane E.
Continue Reading“This is the second time the same technician has come for our cleaning and is awesome! Takes his time, very professional and polite.” – Shayne C.
Continue Reading“Reliable, friendly service. knowledgeable, willing to go the extra mile” – Silvia J.
Continue Reading“Technician was courteous and efficient. Explained what he was doing and what options were available. We’re very pleased.” – Carolyn M.
Continue Reading“I called about my leaking unit. I was told someone would come out the next day but less than 5 minutes after the call someone called to come out the same day.” – Dana C.
Continue Reading“On 08/04/19 at 8pm my Ac unit went into Idle mode and would not run. On 8/5/19 I contacted Trouth Ac for service and tech was sent out first thing this morning. Problem was resolved fast and professional great job to the Tech. and Trouth Ac best service we could ask for. I would recommend…
Continue Reading“Very knowledgeable, courteous and professional. Immediately diagnosed the problem, made the repairs and answered all of my questions. Will definitely use them again.” – Pat P.
Continue Reading“Andrew was very polite and did a good job. A/C was running good in an hour or so. Cost of (Freon) seemed very high.” – Richard D.
Continue Reading“Service was awesome” – Hope W.
Continue Reading“Thank you for responding so quickly to our call. Troy is a wonderful technician. Always so nice and knowledgeable ! We appreciate you all very much.” – Natalie G.
Continue Reading“The technician, Andrew, was very professional and showed us things about our unit that we didn’t know. He was very thorough and did a great job.” – Ray & Ruth A.
Continue Reading“Very friendly and knowledgeable” – Jeremy W.
Continue Reading“Very fast service. Tec keeped me informed. Thank you” – Jerry M.
Continue Reading“My problem was fixed promptly. Thank you Gene & Keith was getting to me so quickly.” – Daphne T.
Continue Reading“Very satisfied with initial response time, recommendations and followup appointment scheduling.” – Greg P.
Continue Reading“Excellent ,very efficient and came out shortly after I call .i would recommend There service to others .” – Carolyn S.
Continue Reading“Andrew is very efficient and courteous. I am lucky that you employee him😃” – Jan F.
Continue Reading“Andrew was very professional and because of this; we will always use Trouth.” – Michael B.
Continue Reading“Always professional…excellent service…gets the job done the first time” – Maribeth R.
Continue Reading“Keith was prompt, professional, courteous and knowledgeable.” – Diana S.
Continue Reading“Very nice young man, very efficient” – Carolyn G.
Continue Reading“Troy was great” – Bruce E.
Continue Reading“Troy was efficient, polite and knowledgeable. He explained everything he did to maintain my unit. He did a great job!” – Lee S.
Continue Reading“I’ve worked with Trouth Air Conditioning on numerous commercial projects here in the Lake Charles area and am very pleased with the service. From concept to completion, they are a great company to work with.” – Zane L.
Continue Reading“Mr. Leroy fixed the problem immediately and charged me minimally. Nice to know there are still honest people in this world that aren’t out to do you wrong! Thanks!” – Paul G.
Continue Reading“As always, fast reliable and honest service.” – Brad H.
Continue Reading“Andrew was awesome. Great guy, great attitude!!” – Mark P.
Continue Reading“Professional and efficient” – Cora A.
Continue Reading“Service man was prompt, knowledgeable, efficient and professional as well as personable. He found the problem and fixed it quickly. We were well pleased and would recommend Trouth to our family and friends.” – Marilyn L.
Continue Reading“The entire staff so friendly. Troy was great. Very professional and took the time to answer all my questions.” – Kelli R.
Continue Reading“The employees were very friendly and polite. They worked hard constantly. They were nice to our dog. They even answered all our questions and more quickly and professionally. Even though they had to work a long time they were not bothersome at all in any way.” – James D.
Continue Reading“Installation completed in one day. Given a quote last week and installed today. A five man crew worked well together and all went in smoothly. Completely satisfied.” – Ray H.
Continue Reading“Excellent service call made by Andrew. He was professional, polite, and patient! Trane is a good product and the service great.” – Cindi F.
Continue Reading“Exceptional service and very friendly!!” – Tammy L.
Continue Reading“Trouth employee, Troy, was very professional and experienced. Did the work needed and suggested a part that would help me in the future if this problem arose again. Pricing was reasonably. Will definitely use them again.” – Edith R.
Continue Reading“1010 Hickman St, My minisplit was not cooling properly. Trouth sent Robert to check the problem. After a good cleaning, it's now working like new. It was a real pleasure to have them service my unit at a reasonable cost.” – Bob C.
Continue Reading“We have Trouth come out every summer to check on our unit. They always do a great job and have very fast service. Last winter (on New Year's Eve) our heater went out. We had a baby at home and it was 35 degrees in our house. They came out right away and checked on…
Continue Reading“Very professional. Best prices around!” – Rebekah M.
Continue Reading“Just replaced my 8 year old unit. Robert did a very professional job. Unit is quite and works 10 times better than my old unit.” – Billy P.
Continue Reading“We had a great experience with Trouth Air Conditioning, from the estimate appointment to installation. They had the best prices in the area, and we were able to get an appointment quickly. Employees were professional and courteous.” – Jana K.
Continue Reading“Very knowledgeable, professional, courteous. Great job Mr. Robert and Donavan.” – Chris R.
Continue Reading“Just replaced my old AC System with a high efficiency Trane system from Trouth AC. Troy and Robert did an awesome job on the installation. Their work was neat and professional, and they finished in a timely manner. Both were a pleasure to work with. The unit is very quiet and I really like the…
Continue Reading“If you are reading my review to help you decide if you should select Trouth for your HVAC problem, then my opinion is most definitely Trouth will be a great choice. This past August our almost 50 year old system completely died. Go figure. Having never been responsible for solving this kind of dilemma I…
Continue Reading“1010 Hickman St, I'd like to express my appreciation for the excellent installation of my new Trane unit. I was apprehensive at first since they appeared younger than my grandson, but I can assure you they worked as a team. They conducted themselves in a professional manner, answered any questions I had and left me…
Continue Reading“The best around, family owned and operated they truly care” – Gerrit L.
Continue Reading“Couldnt ask for nothing better.very professional guys an right on time.Had new split unit installed an what a great job.THANKS TROUTH WILL DO BUISSNESS AGAIN. RUSSELL MOREAU LAKE CHARLES.” – Russell M.
Continue ReadingA friend of ours recommended Trouth A/C and said they did quality work. I was impressed from the first call I made. They surveyed the problem and made me feel confident the job would be done right. I seldom am “wowed and knocked down” by service companies, but this was an exception I will never…
Continue ReadingVery satisfied with Trouth A/C AND Trane Products – Brenda H.
Continue ReadingTrouth is will known in our community and I have only praise for their service. – C. Fellows.
Continue ReadingAll the team members, starting from the top to the installers, were professional, courteous and competent. Trane energy efficiency has reduced my energy bill by 30%. – R.Ramirez
Continue ReadingTrouth A/C was wonderful to work with and I don’t have a single complaint. They were extremely professional, knowledgeable and efficient. -L. Istre
Continue ReadingVery blessed with the service and have been doing business with Trouth A/C for approximately 17 years. – Connie W.
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